We have a 60-day return and exchange policy starting from the date of your order. If you wish to return or exchange a product, please send your request to info@truekind.com. In your email, please include the reason for the return or exchange along with the order number.

If you qualify for a return or exchange, the shipping cost for the replacement order will be free of charge. We strive to ensure a seamless experience for our customers and will do our best to resolve any issues promptly.

Please carefully review your order before placing it as orders are fulfilled an hour after being placed. If you need to update or cancel your order, please contact us within an hour.

For further assistance or any questions regarding our return and exchange policy, please contact our customer support team at info@truekind.com.